Office Depot rigged PC malware scans to sell unneeded $300 tech support
Office Depot and a partner company tricked customers into buying unneeded tech support services by offering PC scans that gave fake results, according to the...
Furniture
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Frontgate Reviews
Frontgate is a home decor and furniture catalog with five stores nationwide. Originally with a focus on outdoor furniture and decor and being a holiday...
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Office Depot’s President on How “Mystery Shopping” Helped Spark a Turnaround
The office products retailer was measuring customer service using metrics— such as the cleanliness of bathrooms—that didn’t drive sales. Its new president is trying to...